Our Mission

DIAS was set-up in 1998 with funding by Dundee City Council Social Work department and the NHS to provide high-quality, user-driven independent advocacy services.
Since then, we have helped thousands people in the Dundee area use their voice to make decisions about their lives and wellbeing,
ensuring that they are treated with dignity and respect throughout the process.

There are various different ways to provide advocacy. The main services
we provide are citizen advocacy, professional advocacy, collective advocacy
and group advocacy. Although there’s no ‘one size fits all’, all of our services
fall under the term ‘independent advocacy’ as they abide by the following
FOUR PRINCIPLES:

ACCOUNTABLE

We are answerable to our service users and funders and provide support fairly and transparently.

FREE FROM CONFLICTS OF INTEREST

Listening to and respecting our users’ wishes is of the utmost importance to us. This is why we operate separately from other types of services.

ACCESSIBLE

We aim to help people who need it quickly and sensitively, without unnecessary barriers or restrictions.

PUTS USERS FIRST

We provide information and advice based on what YOU want, rather than what others think you want, remaining loyal to your decisions and wishes.

TYPES OF ADVOCACIES

Dundee Independent Advocacy Support endeavours to provide the highest standards of independent advocacy services and information by ensuring

CITIZEN ADVOCACY

This is our main advocacy model. The role of a Citizen Advocate is to provide one-to-one support to the people who need it most, listening to their point of view and ensuring their wishes are respected in any given situation. Citizen Advocates at DIAS are ordinarily members of the public who - after undergoing training - are partnered with vulnerable people from the local community, oftentimes with very complex needs.

PEER ADVOCACY GROUP

Our Peer Advocates work with individuals on a one-to-one basis (similar to our Citizen Advocates) to help them build their confidence and assertiveness. Through empathy, understanding and sharing their own life experiences, they can help increase their partner’s self-awareness and ability to deal with issues themselves. A Peer Advocate will provide continued support until their partners feel able to progress on their own i.e. ‘self-advocacy’.

TESTIMONIALS

Check Out Our News For Regular Updates Of

Our Service, Volunteer News, Training Dates, Job Vacancies And Much More...

Coronavirus Update

24/03/20

DIAS will continue to deliver services, although the way we do this will change in line with advice from Scottish Government. To keep everyone safe we will be offering support by telephone, and we are currently exploring the best option for online support. If you feel that on-line really isn’t suitable for you then we can discuss with you alternative ways to offer support, either from ourselves or by linking you with other services.

You can contact us by phone on 01382 205515, leave a message and we can ring you back if needed.