How to make a referral

    We operate an open referral system. This means that an individual, carer or named contact may seek the services of an advocate or an agency can approach us on behalf of a person (as long as the permission of the person has been freely given first).

    When making a referral, please note that we will require some necessary background information relevant to the advocacy issue or individual to ensure we provide appropriate support.

    It also helps to establish a good relationship between the advocate and his/her partner. Again the permission to reveal such information should have been given by the user of our service.

    You can either telephone DIAS on 01382 205515 or complete our Referral Form.


      Volunteers are the lifeline of the work we do and are integral to our small organisation being held in such high regard in the local community.

      We currently have a number of DIAS volunteers who carry out a variety of roles to support the work we do and are always on the lookout for more. If you would like to get involved, you can do so in one of the following ways:

      1.Citizen Advocates: Our citizen advocates are ordinary members of the community who, after undertaking our free induction training, gives a few hours out of their week or month to support a vulnerable person on a one-to-one basis.

      2.Short term Advocates: This position is similar to citizen advocacy, however support is generally only provided for a finite amount of time e.g. until a specific issue is resolved. Short-term advocates often work with more than one person at a time.

      3.Peer Advocates: Peer advocates are volunteers from the community who want to use their particular knowledge and experience to assist someone going through the same experience e.g. living with a disability, or a medical or learning condition. Peer advocates often form close bonds with their partners, helping them to understand their specific wishes and needs.

      4.Board Members/Trustees: Another way to support DIAS is to become a board member or trustee. These voluntary positions consist of attending six formal meetings per year during which members will provide strategic direction, ensuring compliance with charitable governance and long-term sustainability, as well as providing more ad-hoc support to the DIAS team throughout the year.


        Coronavirus Update


        Due to the changing situation with COVID-19, DIAS is gradually reintroducing face to face work and also continuing with phone or visual support.  We are still taking referrals through our normal processes and will endeavor, where we can, to agree alternative digital solutions to offer support if required.

        You can contact us by phone on 01382 205515, leave a message and we can ring you back if needed.